The staff was pleasant and courteous. I was seen at my appt time — did not have to wait! Office clean, spacious. This was my first visit so I filled out the patient questionnaire — this was a lengthy questionnaire (though I understand it is very necessary, and I appreciate the doctor wanting to acquire this information). The words were a bit small, and boxes to check off/fill in were on the small side — I think an older person would have difficulty with this. I would definitely return when I need opthamology services.